Customers are responsible for paying Enterprise lost keys fees, but there is no cost to report or hold a lost item with Enterprise Lost and Found. However, if you lose your Enterprise rental keys, you must call Enterprise roadside assistance at 1-80 and request a tow truck. Most Enterprise Lost and Founds will be at your closest airport.Ĭall Enterprise Lost and Found at 1-85 or visit the Enterprise Lost Returns website to report a lost item. Enterprise Lost and Found: What You Need to KnowĮnterprise Rent-A-Car will send items customers leave behind to the nearest lost and found location in that city or neighboring cities. Then, contact the police department - you will need the VIN and license plate number when reporting the vehicle as stolen. However, you are not covered if you only have basic liability insurance.Ĭall the rental company, explain what happened, and request the vehicle’s tag and VIN if your rental car gets stolen. If you already carry full or comprehensive car insurance, rental car theft is likely covered. Rental car insurance will not cover vehicle theft unless you purchase additional theft protection. Will rental car insurance cover vehicle theft? Your policies only cover your items or a cost-equivalent, and additional rental car insurance can ensure you aren’t paying out of pocket in case of an accident. However, if you’re traveling with valuable items or renting a luxury vehicle, you may want the extra coverage. The credit card you use to rent the car may also provide additional coverage. It can add another $5-$11 per day to your rental costs and extend to items lost, damaged, or stolen inside the rental car.īefore buying car insurance from the rental counter, ensure your home or renters insurance doesn’t already cover your items. If you don’t want to file a claim with your insurance company, you must buy Personal Effects Coverage at the rental counter to cover items left behind in a rental car. Auto insurance policies never cover items in a vehicle, regardless of whether or not it’s a rental. No, your homeowners or renters insurance policy covers personal items. Does rental car insurance cover lost items? You will likely pay a refundable deposit upfront, but you won’t have to worry about paying any additional costs for lost rental keys. Remember, you can ask the rental agent for a spare set of keys when you pick up the vehicle. If you didn’t purchase extra insurance at the counter, you might be responsible for the towing and replacement key costs.ĭepending on the vehicle you rented, Enterprise lost keys fees are between $20-$350. If you lose your rental car keys or get locked out of your vehicle, contact Enterprise roadside assistance immediately at 1-80 and wait with the car until the tow truck arrives. Secured with SHA-256 Encryption What happens if I lose my Enterprise rental keys? The customer service agent you speak with may also immediately direct you to the Lost Returns website. What is the Enterprise Lost and Found phone number?Įnterprise Lost and Found phone numbers vary by airport, but the company also hosts a convenient search tool on its website to help customers from all over the country find a location.Ĭall the Enterprise Lost and Found phone number at 1-85 to find a location near you. Yes, Enterprise Lost and Found will hold items for 30 days or more, especially once items get claimed. Use this number to check the status of your lost items. An Enterprise agent will be in touch and supply you with a lost item report reference number. The form will then prompt you to enter your contact information. Next, describe the item and your rental car - including the dates you traveled - in the “Comments” section. If you aren’t sure where your item is, visit Enterprise Customer Support to report your lost item.Ĭhoose “Lost Item” from the “Topic” pull down menu, then enter a rental location. In that case, there are only two Enterprise Lost and Found locations: the Hartsfield-Jackson Atlanta International Airport and the Savannah/Hilton Head International Airport. For example, suppose you live in Georgia. If you don’t see your city on the list, you can contact Enterprise Lost and Found at your closest airport.Įnterprise will send lost items to their lost and found and the nearest airport. The website lists states alphabetically, with a linked city if there is a local Enterprise Lost and Found. Call your closest airport to find a local Enterprise Lost and Found if you live in a smaller city.Īlternatively, you can find a location through their Lost Returns website. Yes, Enterprise Rent-A-Car has a lost and found department at most of its locations. Enterprise Lost and Found: What You Need to Know.Will rental car insurance cover vehicle theft?.Does rental car insurance cover lost items?.What happens if I lose my Enterprise rental keys?.What is the Enterprise Lost and Found phone number?.
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